Category 1: Product Sourcing and Quality Assurance
We carefully curate our selection from trusted local and international brands, ensuring each product meets our high standards of quality, taste, and authenticity. Our goal is to introduce new and exciting global flavors to you through our diverse range of snacks, beverages, and superfoods.
Absolutely! We work only with reputable brands, ensuring that every product sold through Global Bites is sealed, safe, and authentic. Our commitment to quality is what sets us apart.
Yes, we offer a range of products that cater to various dietary needs, including gluten-free, vegan, and low-sugar options. Check the product labels for specific dietary information, or filter your search online to find snacks that suit your needs.
Every product in our store goes through a thorough quality check before it reaches you. We partner only with brands that uphold strict quality control, and we regularly rotate our products to keep our inventory fresh and exciting.
We offer a carefully curated selection of high-quality snacks, superfoods, and beverages from around the world. Our unique rotation of products means there’s always something new and exciting to discover—luxury-quality, but always at an affordable price.
Category 2: Loyalty Program and Customer Rewards
Our loyalty program is designed to reward you with credits for every purchase you make. As you spend more, you’ll move up through our three tiers—Explorer, Adventurer, and Globetrotter—unlocking additional perks such as early access to limited-edition snacks and exclusive discounts.
Explorer, Adventurer, and Globetrotter tiers each offer increasingly better rewards. For example, Globetrotter members enjoy first access to limited-edition products and the highest credits per purchase. Adventurer members have early access to products and moderate discounts, while Explorers get initial rewards and build their way up.
Yes! Our loyalty program members, especially those in the higher tiers, gain early access to limited-edition product drops before anyone else. Globetrotter members get access 72 hours before release, and Adventurer members 48 hours before.
Loyalty points are earned with every purchase you make, online. You can redeem your points at checkout for discounts, free products, or exclusive perks. The higher your tier, the more credits you earn!
Sign up for our newsletter, and follow us on social media for the latest updates on new product drops, exclusive promotions, and limited-time offers. You can also gain early access through our loyalty program.
Category 3: Website and Shopping Experience
We believe in offering luxury-quality snacks and beverages at highly affordable prices. Whether you’re trying a new superfood or an international candy, you’re getting premium products without breaking the bank.
We do not have a minimum order requirement, so feel free to order as much or as little as you like! However, for larger orders, we may offer free delivery as part of our loyalty rewards.
If you encounter any technical issues while browsing or checking out, our customer support team is available to assist you at +65 89033544 for immediate help.
We rotate our selection frequently, introducing new and limited-edition global snacks and beverages every month. As a loyalty member, you’ll have early access to these products based on your tier.
We offer multiple shipping options, including standard and express delivery. Simply choose the option that best fits your needs at checkout.
Category 4: Physical StoreInformation
Our 24/7 unmanned store is conveniently located in One Fusionopolis Way, Connexis, #02-03, Singapore 138632, easily accessible and near many amenities. It’s a perfect spot for grabbing a quick snack on the go!
Both our online and in-store platforms offer unique benefits! Online, you can easily browse our full selection and take advantage of our loyalty program. In-store, you get the convenience of immediate purchases.
Category 5: Product Availability and Limited Editions
Our limited-edition product drops feature exclusive, globally sourced snacks that are only available for a short time. These products are often introduced for tasting and market testing, so grab them while you can!
We’re always open to suggestions! If you have a favorite snack or brand that you think would be a great fit for Global Bites, feel free to drop us a message. We love discovering new products that our customers will enjoy.
We collaborate with brands that share our passion for quality and innovation. Each brand is vetted to ensure they meet our standards for taste, product integrity, and customer satisfaction.
Category 6: Returns, Refunds,and Feedback
If any product arrives damaged or doesn’t meet your expectations, simply contact our customer service team, and we’ll be happy to assist with a replacement or refund.
We value your feedback! After each purchase, you’ll have the opportunity to rate the products and share your thoughts. This helps us continue offering the best possible selection of global delights.
While we don’t offer returns on food products for health and safety reasons, we are confident you’ll love the range we offer. However, if you have concerns, feel free to reach out to our support team.
Elevate Your Palate, Explore Global Flavors
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